Most Asked Questions
Most Asked Questions
Editing account information as an option is currently not available. You would be able to see the details of your subscribed login method only in the '...
Wed, 8 May, 2024 at 11:50 AM
If the account you are using belongs to some other country and you are trying to access contents from a different country, you would receive the message of ...
Wed, 8 May, 2024 at 11:51 AM
Due to security measures taken to protect content copyrights and stop any misuse, our latest content releases are being encoded in a manner which might not ...
Wed, 8 May, 2024 at 11:53 AM
The Activation Process of GP Bundle has been changed now. First, you need to purchase the bundle from MyGP app or www.grameenphone.com/hoichoi ...
Wed, 8 May, 2024 at 12:05 PM
If the OTP is not getting delivered to your number while signing up or logging in, put your phone on flight mode and restart the same. Retry once. If...
Wed, 8 May, 2024 at 12:06 PM
This is an error message you'd receive if you have reached maximum attempt of requesting OTP during the day. Hence, as an alternative you would be a...
Wed, 8 May, 2024 at 12:24 PM
This is an error you'd receive in your LG or Samsung Smart TV device for watching 18+ contents if you do not have the parental control enabled and a pin...
Wed, 8 May, 2024 at 12:25 PM
To enable the parental control successfully you would need to follow the below mentioned steps: 1. Login to your account either in the app or website 2...
Wed, 8 May, 2024 at 12:30 PM
To delete all your data and account from the app kindly follow the below steps : Login to your account Click on the "Account" option and then c...
Wed, 8 May, 2024 at 12:34 PM
To active your iOS based subscription, you would need to complete the "Restore Purchase" Follow the below steps to activate your subscription:...
Wed, 8 May, 2024 at 12:40 PM