I have paid using iTunes, but my subscription is not active.

You might experience the scenario with subscriptions bought via iTunes/iOS if you're not logging in with the correct login id. You can quickly restore your purchase by following these simple steps:

1. Log in to your hoichoi account
2. Go to the "Subscribe" page
3. Click on "Restore Purchase"
4. If you’re logged in with the correct Apple ID and the same credentials used for the purchase, your subscription will be restored instantly

If your subscription is not detected:

• Ensure you are logged in with the same Apple ID used for the purchase.
• If prompted, log in with the correct credentials.

If the problem continues, feel free to reach out to us at support@hoichoi.tv along with your purchase receipt for additional help.