I've changed my mobile number. How can I access my hoichoi subscription?

Users cannot update the phone number linked to their hoichoi subscription directly using the hoichoi app or website.

However, if you have lost access to your registered mobile number or wish to change it, we can help transfer your subscription to your new number.

To proceed, please have the following details ready:

• Your current registered mobile number
• Your new mobile number
• The reason for the mobile number change
• Proof of payment*

*Proof of payment should be from the original payment method used to purchase the subscription.

Once you have these details, please email us at support@hoichoi.tv, and our Customer Happiness team will be happy to assist you.