Login/SignUp

How do I sign up?
You can sign up from both the app and website.  To create an account, click on "Login/Sign Up" and then select "Sign up." On the si...
Wed, 24 Jul, 2024 at 4:11 PM
How do I Log in?
Logging in from the Hoichoi App: 1. Open the Hoichoi app. 2. Click on "Account." 3. Click on "Login / Signup." - If your subscripti...
Wed, 24 Jul, 2024 at 5:22 PM
Why am I not being able to Log In to the app/website?
There could be various reasons for not being able to log in: 1. Incorrect Login Method:    - If your login method is "LOGIN WITH FACEBOOK" but y...
Tue, 9 Jul, 2024 at 11:01 AM
Why am I getting an error – Google/Facebook login failed?
Please ensure that your Google or Facebook account is fully synced in the browser or device you are using to log in. If the issue persists, please contact ...
Tue, 9 Jul, 2024 at 11:17 AM
I have subscribed using my Iphone however I am not able to watch the videos.
Please follow these troubleshooting steps: 1. Click on the Menu option and log out (if already logged in). 2. Close the app. 3. Open the app. 4. Click o...
Tue, 9 Jul, 2024 at 11:17 AM
How do I reset my password?
Open the Menu in the app and click on "Login/Sign Up" (the same applies to the website). Then, click on "Login with email and password....
Tue, 9 Jul, 2024 at 11:19 AM
How do I change my email address or name?
Due to security considerations, the option to update or change your email address or contact number or name is not available directly on the app or websit...
Tue, 9 Jul, 2024 at 11:33 AM
Can I change my login method from LOGIN WITH GOOGLE/FACEBOOK to email id and password?
Please contact our Customer Happiness Team for assistance. You can reach Hoichoi Customer Happiness via email at support@hoichoi.tv  You can also c...
Tue, 9 Jul, 2024 at 11:35 AM
"There was an error processing your request" - why I am getting this error when trying to reset my password
In case your login method is through Google or Facebook and you're attempting to reset your password, you may encounter this error message.  To proc...
Tue, 9 Jul, 2024 at 11:44 AM
Why am I getting the error "You have exceeded the maximum login limit"
It appears that you have reached the maximum number of allowed logins for your subscription . To resolve this, please log into your account via the webs...
Tue, 9 Jul, 2024 at 11:47 AM