Login/SignUp

How do I sign up?
You can sign up from both the app and website.  To create an account in hoichoi, click on the option "Login/Sign Up" followed by "Sign up&q...
Fri, 12 Feb, 2021 at 12:59 PM
How do I Log in?
Open the hoichoi app – Click on the Menu option which is at the bottom left of the screen- Click on Log in and enter the login credentials. You can eit...
Tue, 20 Oct, 2020 at 5:28 PM
Why am I not being able to Log In to the app/website?
There could be various reasons for not being able to login. 1. If your login method is LOGIN WITH FACEBOOK and you are either clicking on LOGIN WITH GOO...
Tue, 20 Oct, 2020 at 5:53 PM
Why am I getting an error – Google/Facebook login failed?
Please make sure you are logging into the platform your Google or Facebook account is completely synced in the browser/device.  In case the issue still ...
Wed, 31 Aug, 2022 at 4:38 PM
I have subscribed using my Iphone however I am not able to watch the videos.
Please follow the below-mentioned troubleshooting steps:-  (a) Click on the Menu option followed by log out (if already logged in)  (b) Close the ap...
Wed, 31 Aug, 2022 at 4:42 PM
How many Devices can I login at the same time?
We have the first plan for INR 999 for 1 year which will allow you to log in to 8 devices but stream through either of the 2 devices at a time. The second ...
Tue, 21 Mar, 2023 at 5:18 PM
How do I reset my password?
Open Menu from the app and click on "Login/Sign up"(Same for the website). Post that click on "Login with email and password" Click...
Sat, 8 May, 2021 at 7:56 PM
How do I change my Password?
To change your existing password follow the steps listed below: Login to hoichoi app Click on "Menu" Click on "Settings" ...
Thu, 31 Oct, 2019 at 4:48 PM
How do I change my email address or name?
The option to update/change the email id or name is not available in the app or website due to security issues.  You can always contact the Customer s...
Tue, 21 Mar, 2023 at 6:26 PM
Can I change my login method from LOGIN WITH GOOGLE/FACEBOOK to email id and password?
Please contact our Customer Happiness Team to assist you with the same.  Go to https://www.hoichoi.tv/contact-hoichoi to send us an email.  You can al...
Tue, 24 Jan, 2023 at 1:09 PM