Sometimes, there may be a delay in receiving the OTP due to network issues with your telecom service provider.
If you encounter this issue, you can try the following steps:
- Toggle Airplane mode on and off on your device.
- If you haven't registered a number yet, consider trying with a different number.
- If your number is already registered and you're unable to login with OTP, you can temporarily login using your email ID and password.
If you still don't receive the OTP, please contact our Customer Happiness Team for assistance.
You can reach Hoichoi Customer Happiness via email at support@hoichoi.tv or through the chat option available on our app.
Our chat support is available 8 am til 1 am each day, 7 days a week.