You will receive this error on your LG or Samsung Smart TV when trying to watch 18+ content if parental control is not enabled and a PIN is not set up from your phone app or laptop/desktop browser.
To enable parental control:
1. Visit Hoichoi from the website or phone app.
2. Go to Settings.
3. Enable Parental Control.
4. Click on "Reset PIN" and set up a PIN.
5. Click on "Viewing Restrictions," choose the content types you want to restrict, and save.
Note: According to government regulations, parental control is mandatory. You only need to enter the PIN once per session for restricted content.
If you still encounter issues, please contact us at support@hoichoi.tv for assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article