The video quality is not good.

Modified on Tue, 25 Mar at 1:26 PM

The quality of your video playback depends on your internet connection, device, and playback settings. Please follow these steps to adjust the video quality:


To Manually Change Video Quality:

  1. Start playing a video
  2. Click on the screen to bring up the player controls
  3. Click on "Quality"
  4. Select your preferred resolution


For the Best Video Quality:

  • Ensure you have a strong and stable internet connection.
  • Use Wi-Fi instead of mobile data when possible.
  • Close other apps or browser tabs that may be consuming bandwidth.
  • Make sure your device supports HD playback.
  • Set the quality to "Auto" for an optimized experience based on your connection.


If Video Quality Is Consistently Poor:

  • Check your internet speed using an online speed test.
  • Restart your router or modem.
  • Update the hoichoi app to the latest version.
  • Try watching on a different device.


For further assistance, please feel free to contact us at support@hoichoi.tv.


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