Our customer happiness team is available over mail, chat and calls. You can contact us 7 days a week, 9am-10pm apart from public holidays.
To initiate a chat, you can use your phone app or the website.
If using the app, click on "menu" followed by "help"/"contact us" to initiate the chat, or if using the website, at bottom right you would get the chat icon.
To write to us over mail, use the mail ID support@hoichoi.tv