Subscripiton

All queries related to Subscription

What is the difference between the two plans available in India?
We have the first plan for INR 499 for 3 months, which will allow you to log in to 3 devices but stream through either of the one devices at a time.  The s...
Wed, 10 Jul, 2024 at 10:21 AM
How do I upgrade my hoichoi plan?
The option to upgrade your subscription is not available currently. Our technical team is also working on making this option functional.  Please stay tune...
Wed, 10 Jul, 2024 at 10:26 AM
How do I renew my subscription?
We would request you to follow the below mentioned step to renew your subscription from the mobile app: - 1. Log in to your account using your registere...
Wed, 10 Jul, 2024 at 10:31 AM
How do I redeem the code using Digital Code?
If you already have a hoichoi account and want to redeem a code, follow these steps: 1. Visit https://www.hoichoi.tv 2. Log in using your email address or...
Wed, 10 Jul, 2024 at 10:32 AM
i cant watch any movie or series
We request you to provide us with your subscribed email address and contact number.  Additionally, if you have subscribed using Google Play balance or iTun...
Wed, 10 Jul, 2024 at 10:34 AM
My subscription has failed, but my balance has been deducted.
Due to certain gateway fluctuations a subscription might fail to be be completed successfully at our end.  If such happens, it usually gets auto reverse...
Wed, 10 Jul, 2024 at 10:46 AM
I am an iOS app user, but I do not want to pay using iTunes
For the iOS app, payments directly get routed via the iTunes account. However, if you want to pay using any other payment method, you can visit www.hoic...
Wed, 10 Jul, 2024 at 10:47 AM
I want to edit/change my updated contact number from settings
To update or change your contact number, please contact our Customer Support team and provide a screenshot of the transaction receipt received from your ban...
Wed, 10 Jul, 2024 at 10:51 AM
can i pay throughmy mobile banking appas
At hoichoi, we currently accept credit card, debit card, Google pay, PayTM and UPI payments.
Wed, 10 Jul, 2024 at 10:53 AM