Subscripiton

All queries related to Subscription

I have made the Payment, however not able to watch the videos.
If the payment has been successful and you cannot access the content, kindly log out and log in again with the same login credentials used at the subscript...
Wed, 31 Aug, 2022 at 4:40 PM
What is the difference between the two plans available in India?
We have the first plan for INR 499 for 3 months, which will allow you to log in to 5 devices but stream through either of the one devices at a time.  The s...
Thu, 22 Dec, 2022 at 5:51 PM
How do I upgrade my hoichoi plan?
The option to upgrade your subscription is not available currently. Our technical team is also working on making this option functional. Request you to stay...
Thu, 31 Oct, 2019 at 3:37 PM
How do I renew my subscription?
We would request you to follow the below mentioned step to renew your subscription from the mobile app: - 1. Please log in to the app  2. Click on M...
Thu, 31 Oct, 2019 at 3:40 PM
How do I redeem the code using Digital Code?
Please follow the below mentioned steps In case you already have created an account with hoichoi, to redeem the code, the user will need to follow the b...
Fri, 25 Aug, 2023 at 11:08 AM
i cant watch any movie or series
We request you to provide us with your subscribed email address and contact number. Additionally, if you have subscribed using Google Play balance or iTunes...
Thu, 31 Oct, 2019 at 3:39 PM
Monthly Plan
We do not have monthly plan. For India  We have the first plan for INR 499 for 3 months which will allow you to log in to 5 devices but stream through eith...
Thu, 23 Mar, 2023 at 12:07 PM
My subscription has failed, but my balance has been deducted.
Due certain gateway fluctuations a subscription might fail to be be completed successfully at our end.  If such happens, it usually gets auto reversed w...
Tue, 20 Oct, 2020 at 5:48 PM
I am an iOS app user, but I do not want to pay using iTunes
For the iOS app, payments directly get routed via the iTunes account. However, if you want to pay using any other payment method, you can visit www.hoic...
Tue, 20 Oct, 2020 at 5:51 PM
I do not understand Bengali, can I get a refund?
Hoichoi is a Bengali OTT platform which has English subtitles for all it's originals and most of it's movies. We also have dubbed Hindi content...
Tue, 20 Oct, 2020 at 5:54 PM