If the account you are using belongs to some other country and you are trying to access contents from a different country, you would receive the message of 'access denied'.
For example, if an account abc@gmail.com was registered and subscribed to an INR 499 plan (which means an Indian plan) and you have received the login details from your friend and you are based out in Australia, you would get the aforsaid error message when trying to stream any show or movie. You would need to purchase a plan available in your Geo location using the URL www.hoichoi.tv/viewplans to access the contents.