This issue appears to be related to Digital Rights Management (DRM). DRM is a technology used to protect copyrighted content from unauthorized copying, transferring, or modification. Most of our content is DRM-protected, ensuring a secure streaming experience.
DRM Restricts Unauthorized Playback:
- Streaming services like hoichoi use DRM protection to ensure content security.
- Many screen mirroring methods (such as Miracast or third-party casting apps) do not support DRM-protected videos, which is why you may hear audio but not see the video.
Unsupported Casting Methods:
- Miracast, third-party screen mirroring apps, and some HDMI adapters are not compatible with DRM-protected content.
- hoichoi officially supports Google Chromecast, Apple AirPlay, and direct playback on Smart TVs.
TV or Casting Device Limitations:
- Some older Smart TVs or external casting devices may not fully support DRM-enabled content, leading to playback issues.
How to Fix It:
- Use Google Chromecast or Apple AirPlay: Ensure your TV supports Google Chromecast or Apple AirPlay and cast directly from the hoichoi app.
- Avoid Screen Mirroring/Miracast: DRM does not allow screen mirroring solutions like Miracast or third-party casting apps. Instead, install the hoichoi app on a supported Smart TV, Fire TV Stick, Android TV, or Apple TV for direct streaming.
- Search and Play the Content Name with a ""."" (Dot): You can try a quick workaround. Try searching for the content by name and from the search results - select the file with a dot (.) at the end of the content name, then attempt to play it again. This sometimes helps in bypassing DRM playback restrictions.
- Ensure Your Devices Are Updated: Update your TV firmware, casting device, and hoichoi app to the latest version.
If the issue persists, please contact support@hoichoi.tv for further assistance.
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